• Standard Period:

You have 14 calendar days from the date of receipt of your order to return any item with which you are not completely satisfied. If, for any reason, your purchase does not meet your expectations, you may exercise your right to return the item within this period without any complex explanations – your satisfaction comes first.

• Free Returns:At Champion, we pride ourselves on offering completely free returns. You will not have to pay any shipping fees to return a product, provided you use our authorized channels and methods, as detailed below. We do not apply any restocking fee or penalty for returns. Our goal is for you to shop with confidence, knowing that if you need to return something, it will cost you nothing.

• Return Label EU:Each order includes a prepaid return label for returns. To benefit from the free return, please use this provided label when preparing your return package. If you cannot find it or have misplaced it, you can get in contact with our Customer Service. Should you decide to return the product using your own shipping method without our prepaid label, we will be unable to refund those shipping expenses; we strongly recommend using our label for fast and free processing.

• Return Label EXTRA EU:You will receive a return label by email once you complete the return process at our returns portal and your return is registered. Please make sure to print the label and attach it securely to your return package. To benefit from free returns, it is essential to use this provided label. If you cannot find the email or have misplaced the label, you can generate a new one at any time via our online returns portal or by contacting Customer Service.

• Product Condition:To accept a return, the product must be in its original condition, unused and unwashed, with all its original tags and/or packaging intact. Please try on the garments as you would in a physical store, but do not remove the tags until you are certain you wish to keep them. For hygiene reasons, certain items such as underwear or swimwear must be returned with their protective seals intact (if applicable). We reserve the right to reject returns of items that show signs of use, damage, foreign odors (perfumes, smoke), or are missing original accessories, in which case the items will be returned to the customer.

• Exceptions:Unless otherwise indicated, all items in our store are eligible for return. Even items on sale or discounted can be returned as long as they meet the above conditions. Should any specific product be excluded from the returns policy (for reasons of hygiene or safety, for example), you will be clearly informed before purchase.

How to Process a Return – Step by
Step

1. Initiate Your Request:
Access our online Returns Portal (via the “Returns” section in your account, through the link on our Returns page, or by following the instructions you will find inside the package). You will only need to enter your order number and the associated email/phone number.

2. Select the Items to Return:
Within the portal, select the products you wish to return and choose the reason for return (optional, but your feedback helps us improve).

3. Prepare the Package:
Place the items in their original packaging along with all accessories and tags. tra If you no longer have the original box, you may use any suitable packaging, but ensure the products are protected.

4. Attach the Shipping Label:

○ EU returns:
After processing your return online, you will be able to either download the return label that you will receive by email and print it, or use the pre-printed label that you will find inside the package of the order you made.
Affix the return label to the box in which you are returning the item, covering the original shipping label. Important: If there are any old labels on the box, cross them out or remove them to avoid confusion during shipping.

○ EXTRA EU returns: After processing your return online, you will be able to download the return label that you will receive by email. Affix the return label to the package, covering the original shipping label. Important: If there are any old labels on the box, cross them out or remove them to avoid confusion during shipping.

5. Package Drop-off:
Take the package to the agreed location. You may drop it off at any authorized drop-off point. You will find the available locations in the instruction email that you will receive after registering the request in the returns portal. Each country may have different logistic providers, and you will be specifically directed to the corresponding one. No payment is required when dropping off the package.

6. Confirmation and Tracking:
Once you have delivered the package, we will take care of the rest. You can track the status of your return via the portal (each label includes tracking information). We will send you an email confirmation once we receive the package at our warehouse and begin processing your return.

7. Processed Refund:After verifying the returned items (typically taking 1–3 business days from receipt), we will proceed according to your initial selection. If you requested a refund, we will credit the corresponding amount to your original payment method. You will receive a final email notification once the process is complete. From that moment, the time it takes to see the money in your account may vary (typically 5–7 business days, depending on your bank or card issuer). If more than 10 days pass without the refund appearing, please contact us for assistance.

Our packages are designed to have a second life. We encourage you to reuse the original shipping box or bag to process your return. This reduces packaging waste and ensures that materials are maximized. Simply remove the old label, use the extra adhesive strip provided (or eco-friendly tape), and you’re done! A reused package means one less box in the trash.

We designed the process to be as easy and
transparent as possible. If you have any questions during the procedure, our Customer Service team is available to assist you.