Frequently Asked Questions

By using our handy size guides. Whether you're shopping for men's, women's or kids', we have a detailed guide for all. 

Men's size guide

Women's size guide

Kids' Size Guide

You can, as long as it hasn't been prepped for dispatch. Time is of the essence, so please reach out to us quickly after placing your order. We'll do everything we can to assist you! Contact us

If it's already been processed, we can't change it, but you can reach out to us to cancel. If we catch it in time, you can simply place a new order. Or, if it's already on its way, just contact the courier directly to update them with your new address.

Once you've placed an order, we can't add or take away items. Do give your cart a final check to make sure everything you want is there before you complete your purchase.

Sorry, we can't change the colour or size of an item after your order is placed. Be sure to double-check your choices before you buy – we want you to love what you get!

Got an account with us? Simply log in and click on 'My Account' to easily browse through your order history.

At the moment we're unable to deliver to multiple addresses in a single order. For items going to different locations, please place separate orders.

We ship to many countries: UK, Italy, Belgium, Denmark, France, Ireland, Sweden, Spain, Netherlands, Germany, Norway, Finland, Poland, Portugal, Switzerland and Austria. Make sure you select the right country from our menu so your location is correct. For shipments to Norway and Switzerland, customs clearance is provided and already included. Customers are only required to pay the courier the amount of duty upon delivery (DDU shipment). The amount of duty is calculated by customs based on the following factors: total order value, product category, customs laws of the destination country, and applicable trade agreements.

We take your data security seriously. To prevent unauthorised access, we use robust physical, electronic, and managerial procedures. While we do our best to protect your order details, we can't be held liable for any loss due to unauthorised data access. For more on our data use, check out our Privacy Policy.

Standard Delivery from 4.95€ to 9.95€, and it's FREE for orders over 50€ (Netherlands, Ireland & Belgium only).

Need it faster? Express Delivery is available for 9.95 €. For more details, head to our delivery page.

You can find the most up-to-date and precise information regarding delivery at this page. We process orders Monday to Friday, with weekend or holiday orders handled the next business day.

Standard delivery typically takes 2-5 business days, and express is 1-2 days. These are just estimates, though! You'll get a tracking number in your shipment confirmation email to keep an eye on your delivery via the courier's website.

Right now, we're unable to offer specific time slots for deliveries, we'll get your order to you as swiflty as possible. 

We're not offering store collection just yet, but hang tight – we're hoping to bring this option to you soon!

If you find an item missing or it arrives damaged, please get in touch with us as soon as possible and we'll get it sorted for you.

If you are not fully happy with the goods you have received, return them to us for refund within 14 days of receipt. For more information, check our returns page. 

If your tracking info isn't showing up just yet, don't stress – it can take the carrier up to 48 hours to get it up and running. Hang tight and check back soon, it should update before you know it.

There's no need for a signature upon delivery of your order so you don't have to worry.

For Royal Mail, if you're not in, it'll go to your chosen safe place or they'll try again the next day.

We aim to dispatch all items in your order together, which might delay delivery if certain items take a bit longer. Thanks for your patience – we're working to get your complete order to you as soon as possible.

Returning items is FREE as long as you use the included returns label. Not quite right? Just send them back within 14 days for a refund. For all the details, head over to our Returns page.

After we receive and inspect your return, we'll process your credit within 1-2 business days. Keep in mind, it might take your bank an additional 5-7 days to reflect the credit in your account.

Currently, we don't offer exchanges. If you're looking for a different colour or size, please return your item(s) and place a new order on championstore.com for the product(s) you prefer.

Right now, we're unable to handle returns directly at our stores, but we're working on making this possible soon. Thanks for your understanding!

At the moment, we're unable to accept in-store returns, but stay tuned – we're hoping to offer this service soon!

You can pay your way with options like Visa, Mastercard, PayPal, Klarna, Google Pay, and Apple Pay. Choose what works best for you!

We accept British Pounds, Euro, Polish Złoty, Danish Krone, Norwegian Krone, Swedish Krone, and Swiss Franc, depending on your shipping country. Happy shopping!

Head over to our Klarna FAQs for all you need to know about the flexible payment method.

In Ireland and Portugal, the VAT rate is 23%; in Finland is 24%. All our prices include this, so what you see is what you pay.

We don't currently offer gift cards, but it's on our to-do list! 

The UK VAT rate is 20%. All prices are VAT inclusive.

You can email or call us to get in contact.

Keep your details fresh and current with ease – just visit 'Your Account' for any updates you need to make.

For a complete understanding of how we handle your personal data, please take a look at our Privacy Policy.